5.6 Management Review
General
Management review should take place as normal but will now consider more things. This should now additionally include opportunity for improvement
This process could take a good deal of time and will be well worth it too. There is no recommendation here for how often these reviews should occur or how they should occur so if you want to do one every six months then it your responsibility to demonstrate to your certification body why that is so. If you want to look at various aspect of your business at different times then that is OK too just make it coherent with the nature of your business and document what you intend to do.Review inputs
Inputs to management review shall include:
results of audits customer feedback process performance and product conformity - likely objectives any preventive and corrective actions previous actions and their outcomes any changes which could affect the QMS recommendations for improvement Review outputs
Outputs from management review:
plans to improve processes / product
These are not substantially different from the last standard, but our feedback from certification bodies is that they now carry much more weight and will be scrutinised in much greater detail.
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