The requirement for documentation has been considerably reduced with the new standard, whilst the requirement for proof of activity has increased. If documentary eveidence is not required for a paerticular process, it will be investigated by an auditor in other manners so they can satisfy themselves that the requirements of the standard are still being set. This is a challenge for auditors as well as companies to improve themselves and many auditors at established certification bodies are having to retrain to allow themselves to analyse business processes in a manner other than written evidence.
Activa are a driving force in building ISO 9000 systems people can use. Recent developments have been publishing documentation, using html, either on line or on the company's intranet to permit live input and processing of jobs. We are also focussing on Process Driven Documents which are documents clearly defined so that the procedure is embedded within the form, so it gets done! Activa can maintain your ISO 9000 documentation on line for you if you, allowing you and your staff access to up to date systems every day with no concerns for document control. We take care of it! Contact Us to find out how we can do it and typical charges.