Business Excellence
| Leadership | People Management | Process | People Satisfaction | Business Results |
| Policy and Strategy | Customer Satisfaction | |||
| Resources | Impact on Society | |||
< Enablers > |
< Results > |
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Business Results
Business Results covers 6% of the overall score of the model. This element is split into two sections, in each section areas to address are only guides, not requirements, we may identify other areas more suitable. It covers what the organisation is achieving in relation to its planned objectives.
Section One - Financial Indicators Profit and Loss Balance Sheet Items Cash Flow Items Value Added Credit Ratings |
Section Two - Additional Indicators Performance related to: Information Performance Cycle Times Suppliers and Materials Assets Technology |
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