QA and its implementation through quality management systems including iso 9000 is fully described within this site. The QA series is about to be updated to the new iso9000-2000 standard. There will be one standard - iso 9000:2000 with guidelines for implementation to be iso 9004:2000. This site provides information about the updates to the standard and tips and hints for business owners and QA managers on how to get the most from your quality system. Doing what you say you do is no longer enough, you must show how you plan and action improvements to you quality system.

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